Privacy Policy

Last Updated: 28/04/2025

At Yuzhi Network, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://yuzhinetwork.com. A prominent link to this Privacy Policy is available on every landing page. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing/shipping addresses, and other contact details you provide.
• Usage Data: IP address, browser type, device information, pages visited, referring sites, and clickstream data.

2. How We Use Your Information

• To operate and maintain our website, perform analytics, and troubleshoot technical issues.
• To process orders, manage accounts, and communicate order confirmations, shipping updates, and cancellations.
• To send promotional messages if you opt in. You can opt out of marketing communications at any time by emailing [email protected].
• To comply with legal obligations and protect our rights.

3. Order Cancellation

Customers may cancel orders up to 24 hours before shipment without penalty. To cancel, please email [email protected] with your order number and cancellation request. We will confirm cancellation and process any refund within 3–5 business days.

4. Shipping Policy

We ship domestically and internationally via trusted carriers. Domestic delivery typically takes 3–7 business days. International delivery takes 7–21 business days depending on destination.

• Tracking information will be emailed once your order ships.
• Customers are responsible for any customs duties, taxes, or fees for international shipments.
• If a package is lost or damaged in transit, please contact us immediately for assistance.

5. Disclosure of Your Information

• With service providers who assist with website operation, order fulfillment, and payment processing.
• When required by law or to protect our legal rights.
• With your consent or as permitted under applicable law.

6. Cookies and Tracking

We use cookies and similar technologies for site functionality, analytics, and advertising. You can manage cookies via your browser settings. To opt out of targeted advertising, visit industry opt-out sites such as the Network Advertising Initiative or email [email protected].

7. Your Rights

• Access and correct your personal data.
• Request deletion of your data, subject to legal obligations.
• Object to or restrict certain processing of your data.

8. Data Security

We implement SSL encryption, firewalls, and secure servers to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new “Last Updated” date.

10. Contact Us

If you have questions or concerns, please contact us:

• Email: [email protected]
• Phone: +86 75564771285